Complete Guide on Brother Printer Offline: Fix Mac and Windows 10 Issue

03.07.25 10:31 AM - By dacey003

Complete Guide on Brother Printer Offline: Fix Mac and Windows 10 Issue

This guide provides a clear and practical way to troubleshoot and fix the Brother printer offline +1-803-866-1601 issue on both Mac and Windows 10 computers. Brother printers are well-known for their reliability and high-quality performance. However, like many network-connected devices, they can sometimes appear “Offline” even when powered on and ready to print. This issue is common on both Windows 10 and Mac systems and can be caused by various connectivity, configuration, or driver-related problems.

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Common Causes of Brother Printer Offline Issue

Before jumping into the fixes, it’s important to understand the common reasons why your Brother printer offline +1-803-866-1601:

Network or USB connection issues
Printer set to “Use Printer Offline” mode
Outdated or corrupted drivers
Wrong default printer selection
Printer is in sleep or error state
Firewall or antivirus blocking the connection

Fix Brother Printer Offline Issue on Windows 10

Check the Connection

Ensure that the printer is properly connected to your computer. If using a USB cable, reconnect or try a different port. For WiFi-connected printers, make sure your printer and computer are on the same network.

Set as Default Printer

Open Control Panel > Devices and Printers
Right-click your Brother printer and select Set as default printer
Ensure that your printer icon has a green check mark

Disable 'Use Printer Offline' Mode

Right-click your Brother printer and select See what’s printing
Click Printer in the top-left menu
Uncheck Use Printer Offline if it’s selected

Restart Print Spooler Service

Press Windows + R, type services.msc, and press Enter
Find Print Spooler, right-click it, and select Restart

Update or Reinstall Drivers

Visit the official

Enter your model and download the latest Windows 10 driver
Uninstall the existing driver from Device Manager, then reinstall the new one

Fix Brother Printer Offline Issue on Mac

Check Network or USB Connection

Make sure your printer is powered on and connected to the same WiFi as your Mac. If using a USB cable, unplug and reconnect it. You can also restart your router and printer to refresh the connection.

Delete and Re-Add the Printer

Go to System Preferences > Printers & Scanners
Select your Brother printer and click the minus (-) button to remove it
Click the plus (+) button and re-add the printer from the list
Choose the appropriate driver (Brother or AirPrint)

Reset the Printing System (Optional but Effective)

Go to Printers & Scanners
Right-click (or Control-click) on the printer list
Select Reset printing system (this will remove all printers)
Re-add your Brother printer after the reset

Update Printer Drivers on Mac

Go to the Brother website and download the latest macOS drivers
Install them and restart your Mac
Open Printers & Scanners and ensure the correct driver is selected

Check for Print Jobs Stuck in Queue

Sometimes, old or stuck print jobs can prevent new tasks from going through.

Open the print queue from Printers & Scanners
Cancel or clear all pending jobs
Try printing again

Final Tips and Suggestions

Make sure your printer is not in Sleep or Deep Sleep Mode
Disable VPNs or security firewalls temporarily to check for blocking
Keep your operating system and printer firmware up to date
Restart your printer, computer, and router during troubleshooting

Final Thoughts

The Brother printer offline +1-803-866-1601 on Mac and Windows 10 is usually caused by simple network or driver-related problems. By checking the connection, updating the drivers, resetting the print system, or correcting print settings, you can bring your printer back online in minutes. If problems persist, Brother’s customer support is always available to provide professional assistance. With the right steps, you can enjoy smooth and reliable printing once again.